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911 with MCM, There’s Safety in Numbers

The 911 industry is rapidly changing, and modern technology is an integral component in 911 telecommunications.

As public safety answering points (PSAPs) and radio communication technology advance, so does the potential for more effective first responding.

Our team of experts frequently work with top 911 agencies and vendors to keep up with changes and bring valuable information back to local entities.

We cater to your unique organizational needs through professional consulting and project management, allowing you to swiftly make the shift into Next Generation 911 (NG911).


911 Needs Assessment
and Strategic Planning

Planning for Your Future

Saving a life might happen in the blink of an eye, but effective telecommunications comes with a plan.

A well-oiled facility requires good technology, a great team, and complete preparation; and we help you get there.

Clients trust us to complete thorough needs assessments of PSAP radio systems, equipment, facilities, policies, and procedures to determine exact needs.

We then apply our NG911 expertise, understanding of national emergency response, and years of experience to create a strategic plan that meets your needs, budget, and expectations.

911 Project Management

Engineering Your Project from Start to Finish

Your goal is to save lives, and ours is to provide you with the best tools to do so.

We bring everything you need to know to the table and implement the tools and strategies that improve your performance for long-term success.

Whether we are developing a state of the art ESInet for your center, consolidating into regional PSAPs, or designing a new PSAP or radio system, our team of project management professionals guide you through the schedule, engineering, and management of your project in a thorough, cost effective, and timely manner.

911 Training and Exercises

Following up on the Success of Your 911 Organization

While the shift into NG911 can be difficult, MCM is here to help every step of the way.

We make sure that all of your new technology is being effectively utilized, your staff is properly trained to use it, and all policy and procedures are soundly in place.

MCM creates customized exercises to test your staff, equipment and polices and procedures.

MCM maintains our relationship with our clients even after project completion to ensure the future safety of your community.

With frequent follow-ups and hands on assistance when needed, MCM boasts experience in giving clients long-term, effective results for their entire organization.

Our Latest 911 Projects

Susquehanna County, PA

New Department of Public Safety Facility

The Susquehanna County Commissioners have contracted MCM Consulting Group, Inc. to assist with the construction of a new Susquehanna County Department of Public Safety facility.

The MCM team will assist with all new 911 center, emergency operations and training center technology assessment, design, acquisition, implementation, verification, training and project management services.

MCM has extensive experience in the development and management of new public safety facilities that includes 911, emergency management and training and the state-of-the-art technology needed for operations.

MCM will also provide consulting and project management services for the decommissioning of Susquehanna County’s current public safety facility once the new facility is operational for a period of time as designated by the Susquehanna County team.


Summit County, Ohio

Council of Government Project

Summit County, Ohio has utilized MCM Consulting Group, Inc. for multiple projects to enhance 911 public safety communications.

The Summit County Council of Government (COG) Project is the next phase of a feasibility study MCM performed for Summit County.

The feasibility study showed that the Summit County Sheriff’s Office Public Safety Answering Point (PSAP) and up to six city PSAPs could economically consolidate 911 and dispatching services physically into one location.

This new project leverages the expertise of the local legal and finance experts to create an intergovernmental agreement (IGA), bylaws of the COG and job descriptions as well as several scenarios of participation levels to determine initial staffing levels and equipment needs.


Shelby County, Ohio

Public Safety Radio System Needs Assessment and Strategic Plan

MCM Consulting Group, Inc. has been contracted by Shelby County, Ohio to conduct a comprehensive needs assessment and formulate a strategic plan to develop the next generation emergency and non-emergency voice radio communications network for the public safety agencies in Shelby County.

Shelby County’s intent is to create an interoperable, single band radio solution serving all law enforcement, fire, emergency medical services (EMS) and emergency management (EMA) agencies within Shelby County.

MCM will project manage all of the fundamental aspects of the project, inventory and document a detailed list of current radio equipment and provide a comprehensive report outlining all findings and recommendation for new public safety communications system for Shelby County.


North Central, PA

North Central Pennsylvanian Regional 911 Call Handling and ESInet Project

MCM Consulting Group, Inc. is providing project management services for all aspects of this critical, cost saving public safety project in North Central, Pennsylvania.

The project initially started out as a four- county shared Call Handling Equipment (CHE) and redundant ESInet project, and has now grown to a ten county CHE and ESInet project that includes a shared logger/recorder system, shared GIS data and two shared CAD systems.

The ten counties include Clinton, Columbia, Lycoming, Mifflin, Montour, Northumberland, Snyder, Sullivan, Tioga and Union.

The project has resulted in millions of dollars in one time and recurring costs savings for the counties. 

MCM continues to provide subject matter expertise for the current and future projects that will enhance public safety of this multi-county region. 


Learn more about our 911 Consulting Services...