At MCM, your satisfaction is our priority, resulting in a customer repeat rate of over 99%.
We excel at understanding what our customers need and get it right the first time, which is why we have obtained so many successful, long-term relationships. We are dedicated to serving public safety, government, education, private industry and healthcare communities with a goal to Empower a Safer World.
Improving the Future of 911 and Emergency Response, One Project at a Time
MCM is a consulting company committed to creating a customized plan for each unique client.
We specialize in Needs Assessment and Strategic Planning, Project Management, and Training in order to carry out your entire project from start to finish.
Each project starts with an in-depth analysis. Once your needs are identified, we create the strategic plan.
We get your project done right the first time in the most efficient and thorough way possible.
From acquisition to implementation, MCM manages every aspect of your project.
We follow every step of our strategic plan in a logical and thorough manner to satisfy your expectations.
Our job with you doesn’t simply end when a project is completed.
We work with employees to create customized training and exercise programs, adjust to new project developments, and keep your agency running smoothly.
Understanding broadband as an enabling platform for change in current and future operations.
Helping you swiftly make the shift into Next Generation 911 systems
The number one choice for assisting in preparedness, recovery, and mitigation
Comprehensive GIS planning, mapping, and analysis to gain detailed insight on hazardous situations
The MCM team is comprised of a unique group of individuals who each bring specific skill sets to every project.
Our team members include: public safety answering point (PSAP) experts, emergency management agency (EMA) experts, healthcare specialists, GIS specialists, HSEEP exercise designers and evaluators, NextGen 911 and RF engineers and designers, telephony and tower site specialists, two-way radio experts, and more!
Our team members have over 600 years of combined public safety, telecommunications, government, education, healthcare and military experience.
Timothy W. Baldwin
Timothy began his career as a volunteer firefighter and paid Emergency Medical Technician (EMT). He was drawn to communications because that branch of public safety is the first contact for those in-need, as well as the role it plays initiating and coordinating responses to emergencies. Timothy has thirty-nine years of experience in the field of 911. Prior to joining MCM Consulting Group, Inc., he was the Deputy Director of the Lancaster County (PA) 911 PSAP for over thirty-one years.
In addition to administrative practice in staff management, he has a wide-range of experience in many facets of public safety communications’ project management – both operational and technical. Timothy developed a variety of manuals and plans focused on 911 funding; continuity of operations and disaster operations; management; strategic planning; and needs assessment. His project management also includes radio tower site acquisition and construction; 911 Call Handling Equipment (CHE); audio recording systems; Computer-Aided Dispatch (CAD); PSAP databases and IT infrastructure; maintaining legacy radio and paging systems; participating in the development and deployment of a 26-site simulcast P25 digital radio and paging system; and PSAP design, deployment, relocation, and renovation.
Timothy holds an FCC Amateur Extra Radio License and has participated in a variety of real and simulated emergencies and exercises pertaining to man-made and natural disasters. A certified Emergency Number Professional (ENP), Timothy holds an Associates of Arts degree from Harrisburg Area Community College, as well as a Bachelor of Science degree in Management and Organizational Development from Eastern Mennonite University.